FAQs
Will this fit my shower?
Check the thread size and fitting requirements for your chosen filter before ordering. Follow the product installation guide.
How do I install my filter?
Remove the existing fitting, install the filter in line and check for leaks. Always follow the instructions supplied with the product.
Which finish should I choose?
Choose the finish that matches your bathroom. Available colours depend on the product and selected bundle.
How often do I replace the filter?
The source product recommends replacing the Pro Series cartridge every 90 days. Usage and local water conditions may affect replacement frequency.
Is a subscription required?
Choose your filter supply and pay once. Your device and selected cartridges are purchased together, with no subscription or automatic renewals. Order more whenever you need them.
What is included in a bundle?
Check the selected product description and option names for the exact bundle contents.
Can I buy replacement filters?
Yes. Browse the Refills collection and select the replacement designed for your filter model.
Can I use the filter with hot water?
Follow the operating temperature range supplied with the specific product.
How do I care for the finish?
Keep it simple: a soft cloth and gentle cleaning products. Avoid abrasive pads and harsh cleaners to protect the finish.
Where can I get help?
Contact our team using the contact link in the footer.